Complex Care

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The nature of brain and spinal cord injuries means our clients have wide and varied needs including physical disability and cognitive impairment, ranging from mild to complex. Most of our clients have lifelong care and support needs including complex health care.

In addition to brain or spinal injury, our clients often have other underlying, organic or secondary conditions such as sensory impairment, mental health difficulties, drug or alcohol addiction, dementia

Direct recruitment is a cost-effective way of employing support workers to provide our clients with committed, dedicated, client focused care and support. Where our clients or their legal representatives are not able to manage the care package themselves, Rebuild 4 Life are able to assist by providing full and safe clinical governance and management of the package. 

Case Managers are responsible for setting up and managing bespoke packages of care. At Rebuild 4 Life all our Case Managers are Registered Health Professionals and Advanced Registered Practitioner with The British Association of Brain injury and Complex Case Management (BABICM),  abiding by their professional standards and code of ethics. Case Managers are supported by Care Co-ordinators who hold a minimum Health and Social Care Diploma Level 3 or equivalent.

Support Workers are inducted thoroughly to the company and to the Client’s specific needs, including completion of the Care Certificate where required. Support Workers may be supported to complete Health and Social Care Diploma Level 2 or 3, or other client specific qualifications.

All staff receive regular essential and mandatory training relevant to their role in addition to client specific training. A blended approach is taken to learning consisting of combination of accredited online training, accredited face to face training, observations and competency assessments performed by an appropriate assessor.